Privacy Policy
BLS clinic (hereinafter “Company”) values the protection of personal information and complies with the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and other applicable Korean laws.
This Privacy Policy explains how the Company collects, uses, retains, and protects your personal information when you use our website and services. Any revisions will be posted on the website with the effective date and will be notified to Members in advance where required. This policy is effective as of July 11, 2013.
Items of Personal Information Collected
The Company collects the following personal information for membership registration, consultation requests, service inquiries, and related purposes:
*. User ID
*. Name
*. Password
*. Mobile phone number
*. Email address
*. Domain
*. Cookies
Personal information collection methods: Website (membership registration), online consultation.
Purpose of Collection and Use of Personal Information
The Company uses collected personal information solely for the following purposes:
Performance of contracts and settlement of service fees, including provision of content, purchase and payment processing, and delivery of goods or invoices;
Membership management, including identity verification, prevention of unauthorized or fraudulent use, confirmation of membership intent, age verification, handling of complaints and inquiries, and delivery of notices;
Marketing and advertising, including delivery of event information, event updates, statistical analysis of access frequency and usage patterns, and personalized recommendations.
Retention and Use Period of Personal Information
In principle, the Company retains personal information only for the period necessary to fulfill the purposes outlined above. Upon fulfillment of the purpose (e.g., termination of membership), the information is destroyed without undue delay, except where retention is required under applicable laws:
Retention Items: Payment records, consultation records
Legal Basis for Retention: Records related to contracts or subscription withdrawal/cancellation
Retention Period: 3 years
Records related to contracts or withdrawal of subscription: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
Records related to payment and supply of goods/services: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
Records of consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
Procedure and Method for Destruction of Personal Information
In principle, the Company destroys personal information without undue delay once the purposes for which it was collected and used have been fulfilled. The procedures and methods for destruction are as follows:
Destruction Procedure
Personal information entered by Members during registration or other processes is transferred to a separate database (or, in the case of paper records, to a separate filing system) after the purpose has been achieved. It is stored for a limited period in accordance with the Company's internal policies and applicable laws (see Retention and Use Period section) and then destroyed. Personal information transferred to a separate database is not used for any purpose other other than retention, unless required by law.
Destruction Method
Personal information stored in electronic file format is deleted using technical methods that render the data permanently irretrievable.
Provision of Personal Information to Third Parties
The Company does not provide users' personal information to third parties as a matter of principle. Exceptions are made only in the following circumstances:
When the Member has given prior, specific consent;
When disclosure is required by law or pursuant to legally prescribed procedures (e.g., requests from law enforcement authorities for investigative purposes).
Rights of Data Subjects and Legal Representatives and Exercise of Rights
Users (and their legal representatives) may at any time request access to, correction of, or deletion of their personal information, or withdraw consent to its processing.
To view or correct personal information, users may use the “Change Personal Information” (or “Update Member Information”) section of the website. To withdraw membership or consent, users may select “Cancel Membership” and complete the identity verification process to access, correct, or delete their information directly.
Alternatively, users may contact the Personal Information Protection Officer in writing, by telephone, or by email, and the Company will take prompt action.
If a user requests correction of inaccurate personal information, the Company will not use or disclose such information until the correction is complete. If the inaccurate information has already been provided to a third party, the Company will promptly notify that third party of the correction and ensure it is implemented.
Personal information that has been deleted or terminated at the user's request is handled in accordance with the retention and use periods specified in this Policy and is not accessed or used for any other purpose.
Installation, Operation, and Opt-Out of Automatic Collection of Personal Information
The Company uses cookies and similar technologies to store and retrieve your information. A cookie is a small text file sent by the web server to your browser and stored on your computer's hard drive.
The Company uses cookies for the following purposes:
Purposes of Cookie Use
To analyze access frequency, visit duration, and other usage patterns of Members and non-members;
To identify user preferences and interests;
To track participation in events and frequency of visits;
To provide targeted marketing and personalized services.
Opt-Out and Management of Cookies
Members have full control over cookie settings. They may configure their web browser to:
Accept all cookies;
Be prompted each time a cookie is set; or
Reject all cookies.
How to Refuse Cookies (Example: Internet Explorer)
Go to Tools > Internet Options > Privacy tab and adjust the settings accordingly.
Please note that refusing cookies may limit access to certain features or functionality of the Service.
Personal Information Complaints and Inquiries Service
The Company designates the following departments and Personal Information Protection Officer to protect customer personal information and to address any related complaints or concerns:
Personal Information Protection Officer
Name: Kim Eun-hee (CEO)
Telephone: 02-6953-8898 (Monday–Friday, 10:00 AM – 5:30 PM KST)
Email: help@triupcorp.com
For additional inquiries or reports of personal information infringement, please contact the following institutions:
1. Personal Dispute Mediation Committee (www.1336.or.kr / 1336)
2. Korea Internet & Security Agency Privacy Certification Center (www.eprivacy.or.kr / 02-580-0533~4)
3. Supreme Prosecutors’ Office Internet Crime Investigation Center (www.spo.go.kr / 02-3480-3600)
4. National Police Agency Cyber Terror Response Center (www.ctrc.go.kr / 02-392-0330)
Outsourcing of Personal Information Processing and Third-Party Provision Consent
Reasons for Third-Party Information Provision
The website and databases of BLS Clinic (hereinafter “Company”) are operated and managed under outsourcing agreements with BBBG Networks Co., Ltd. (hereinafter “Operating Company”) and Triup Co., Ltd. (hereinafter “Outsourcing Recipient”).
Under the responsibility of the Operating Company, the Company's data is stored on the servers of the Operating Company.
The stored information may be used for marketing purposes within the following scope:
1. Notification of events and notices from the Company
2. Delivery of responses to inquiries submitted to the Company
3. Emergency contact information in urgent situations
4. Analysis and utilization of customer distribution, preferences, and other marketing-related information
Outsourcing Company: BBBG Networks Co., Ltd. (hereinafter “Operating Company”)
Scope of outsourced services: Website operation and management, database management
Retention and use period of personal information: Until termination of the outsourcing contract
Outsourcing Company: Triup Co., Ltd. (hereinafter “Outsourcing Recipient”)
Scope of outsourced services: Website management, database management
Retention and use period of personal information: Until termination of the outsourcing contract
Addendum
This Privacy Policy is effective from July 11, 2013. Any additions, deletions, or modifications due to changes in law, policy, or security technology will be announced via the website’s notice section at least seven (7) days prior to the effective date of the changes.
Privacy Policy Version: 1.0
Privacy Policy Effective Date: July 11, 2013
Personal Information Protection Officers by Branch
The Company designates the following Personal Information Protection Officers at each branch to protect customer personal information and address related concerns:
Main Branch
Position: Medical Director, BLS Clinic Main Branch
Telephone: 02-543-4842
Cheongdam Branch
Position: Medical Director, BLS Clinic Cheongdam Branch
Telephone: 02-512-4842
Apgujeong Branch
Position: Medical Director, BLS Clinic Apgujeong Branch
Telephone: 02-544-4841
Jamsil Branch
Position: Medical Director, BLS Clinic Jamsil Branch
Telephone: 02-419-1175
Myeongdong Branch
Position: Medical Director, BLS Clinic Myeongdong Branch
Telephone: 02-310-9968
Gangnam Branch
Position: Medical Director, BLS Clinic Gangnam Branch
Telephone: 02-6677-2777
For additional inquiries or reports of personal information infringement, please contact the institutions listed above.
1. Personal Dispute Mediation Committee (www.1336.or.kr / 1336)
2. Korea Internet & Security Agency Privacy Certification Center (www.eprivacy.or.kr / 02-580-0533~4)
3. Supreme Prosecutors’ Office Internet Crime Investigation Center (www.spo.go.kr / 02-3480-3600)
4. National Police Agency Cyber Terror Response Center (www.ctrc.go.kr / 02-392-0330)